Update the App
Install the latest version from the store to make sure the issue has not already been fixed.
App Support
Support for apps published by Cordine Labs.
Use this page as the support URL for Google Play and Samsung Galaxy Store listings. It includes support contact details, basic troubleshooting steps, and what to include in a bug report.
Before Contacting Support
Try These Basic Checks First
Restart the Device
A clean restart resolves a surprising number of temporary crashes, stuck states, and permission issues.
Check Permissions
If the app depends on storage, notifications, media, or network access, verify the required permissions are enabled.
Bug Reports
What To Include In Your Message
App name and version
Include the exact app name and version number from the store or app settings page.
Device and OS version
Include your phone or tablet model and the Android version you are using.
What happened
Describe the issue, what you expected to happen, and the steps needed to reproduce it.
Screenshots or recordings
If possible, attach screenshots, short screen recordings, or error messages.
Response Standard
What To Expect
Support is handled directly by Christopher Cordine. Response times may vary depending on workload, severity, and whether the report includes enough detail to reproduce the problem.
Critical security or data-loss issues should use the subject line URGENT SECURITY ISSUE.
Store Requirements
Public Support Contact
Support email: mailto:christopher@cordine.site
Publisher website: https://cordine.site
This page is intended to serve as the public support URL for app marketplace submissions.